Workplace Serendipity

Centralization and transparency enable a kind of serendipity that can lead to breakthrough results. 

For example, your lead programmer may come up with an innovative solution to the problem that’s been blocking the marketing people. But he can only do this if the marketing team has their discussions out in the open, not siloed inside their little marketing kingdom.

And transparency is hard. But there’s something even harder: making people care.

Even if the discussion is public, the developer has to care enough to look.

It’s not enough to make your company’s processes transparent; you need employees who care.

That’s what culture is for.

Painting: “Mercury and Argus” by Peter Paul Rubens