Tag Archives: Remote Work

I’m Moderating A Panel About Remote Work

I am a strong advocate of the value of work. Work is one of the fundamental pillars of our life. When I coach, work is one of the three most important areas to leverage to make the biggest impact on my clients’ personal trajectory.

But if work is vital, the way most of us go about it is terrible. There is a whole set of norms, protocols, systems, attitudes, and structures that are completely out of place in modern society, yet have fossilized completely before the turn of the century, and which continue to characterize our working life.

Work should be an important component of our lives. Instead, work consumes most of our lives.

I believed there was a better way. And that’s why I almost completely stopped acting as a dentist; to dedicate myself – with the support of DistantJob – to learning, shaping and disseminating best practices for Remote Work throughout the business world.

My ambition: To help more and more businesses create opportunities for people to work outside the office. At home, on the go, at your favorite coffee shop – wherever you feel most productive, where you can best integrate work with your life.

Part of what makes this a fantastic path to travel is that whoever does so is pioneering a new way of working. And my way of contributing to this is by collecting information, talking and learning from those who do it best, so that I can better organize and transmit this information to the world.

That is why I will be moderating the next GrowRemote/WorkRemote panel in Lisbon. In it, I’ll be talking to leaders from GitLab, Nestlé and comOn about how to measure the performance of people who work out of the office, and how to help them chart a career path.

It will happen this coming September 14th in Lisbon, from 4:00 to 6:00 PM, in the beautiful and comfortable Selina Secret Garden CoWorking space – a mere 5 minutes walk from the metro station in Cais do Sodré. Sign up (for free) here.

Let’s continue building the future of work!

Make Emoji Great Again

If there is a recurring theme brough up by the people I interview in my podcast about building and leading remote teams, it’s that we all have a very fragile ego when it comes to written communication. It is easy to feel that others are disrespecting us, or our work. That they are interrupting our workflow or unloading chores on top of us as if we had nothing more important to do.

I call it the “Twitter Effect”: we write a short message, and someone, somewhere, gets offended for some reason.

At team management level, this is a big problem, because it’s not practical to always be in calls with each other. There has to be a way to express ourselves through text, but with more empathy, right?

If only there were some way to transmit body language by text …

Of course there is! Those of us who have grown up with the culture of IRC and SMS know this technology well, and many online games have never stopped using it: emoji.

It is available in all chat programs. But for some reason, it is rarely used in conversations that happen in professional contexts. But why? When people work in an office, do not they smile? Do they not use facial expressions?

Let’s Make Emoji Great Again! 🙂

Feedback

“This sucks!” Isn’t helpful. It might be your gut reaction, and it might even be right. But it doesn’t point the way to improvement, and it almost unfailingly makes people get defensive. 

(Side note: telling them not to get defensive almost always produces the exact opposite effect.)

Ask questions instead:

  • “What was the thinking behind this word choice?” 
  • “How do you think the user will interact once they reach this page?” 
  • “What are you trying to convey with this color scheme?”

Questions start a process of improvement. Judgement, valid or not, prevents it.